There are many reasons for a septic system backup or clog, so please contact us to discuss your specific situation. When you call, here are a few standard questions we will ask to help diagnose the problem:
- When was the last time you had septic pumping service? Going too long between septic services can cause a variety of issues.
- Do you have a filter installed in your septic system? Filters keep the hair, grit and grime from getting out into and clogging your leach field lines.
- Where is the backup occurring? Depending on the location (e.g., toilet upstairs, toilet downstairs, outside breakout of liquid), we may need to bring in one of our drain cleaners to help clear the clog.
The answer is the same for everyone: it depends.
While all systems should be pumped every year or two, more frequent servicing may be required based on the age of your system, how much water your system handles on a regular basis, how many people live in your home, and the overall condition of your system.
Regulations require that a record of each septic pumping service by a licensed septic hauler in New jersey be sent to the local Board of Health office. If you are unsure of the date of your last septic pumping service, your local Board of Health can provide you with the answer. In other states it’s not required to file pumping records; check with your town first, and call your previous provider if you’re not sure.
Filters keep the hair, grit and grime from getting out into and clogging your leach field lines. A filter is installed in the outlet tee of your septic tank and acts as a strainer, keeping all solid large particles in the tank and therefore OUT of your leach field lines.
There are many different types of septic systems. A septic system consists of a tank and a leaching area that is attached to the tank. For example, there could be a septic tank attached to a distribution box which has leach field pipes connected to it. You could also have a septic tank and a pump chamber that pumps septic up to the mound in a mound system which would then leach water.
A cesspool is essentially a carved out hole in the ground lined with cinder blocks or stones through which the gray water leaches out of the walls of the cesspool. An outlet pipe is sometimes added to a cesspool pipe which would then connect to an overflow pit.
Tight tanks are similar to septic tanks, except that they have no outlet and must be pumped out at regular intervals.
Your local Board of Health or town Office should have a diagram of your septic system (also known as the “As-Built” plan). If there is no record with the town, we can provide locating services.
(Note that if you are already a customer, we have this information on file!)
It means don’t roll in it with your nice clothes on. It also means that you should Contact Us.
“Ponding” or damp soil of any sort around or near your septic tank or leach field could be caused by a number of issues, including an over full septic, a break in a line, and other factors. Give us a call and we’ll get to the bottom of things.
It’s not necessary, but it’s a good idea. This way, if we find any areas of concern while servicing we can show them to you and discuss possible options.
Actually, most septic tanks have three covers. One over the inlet side of the septic tank (where the water from your home enters the tank); one in the center of the tank; and one on the outlet side of the tank (where the liquid from the tank exits to your leach field).
Yep! We have all types of options for automatic services and would be happy to set you up with routine visits at the proper frequency so you can take “Remember to schedule service” off your to-do list. Contact Us for more information.
Short answer is: totally depends. If you’re a restaurant that experiences yearly drain line clogs, for example, you’re probably best off with a yearly jetting service of your interior lines. Give us a call and we can give you some advice specific to your business, free of charge.
You bet. You can call us up and talk to a real person 24/7 and we always have an extensive fleet of managers and senior technicians ready to service your business at a moment’s notice.
We’d be happy to! With the largest fleet in the business, many of our clients use us in all their locations throughout the region.
While we hope to offer these services soon, at this time, we do not offer holiday and weekend service.
While we’d certainly appreciate a PO or agreement, we understand that fixing an emergency in the moment is a higher priority than paperwork. We make sure to employ a team of administrators that can help sort things out with municipal purchasing departments after-the-fact.
We consider having up-to-date technology in all parts of our business a priority, so electronic invoicing is certainly something we do. Our accounts department is quite experienced with all types of invoicing practices and can comply with any invoice requirements you have.
Nope — we usually don’t require a credit check before your first service. However, please check with our customer service department for more details.
We know you don’t have time to wait around, so we make sure to provide estimated arrival times (and stick to them!) Feel free to call our customer service center at any time to get an estimate of when we’ll be there.
If you need an account manager just for you, not a problem — we’d be happy to assign you a commercial account rep that you can call up anytime.
This one depends on your tank condition and how much grease your business produces. (If you run an 80s style hair salon, you’re probably going to need more frequent service.) As a general rule, the Board of Health usually requires quarterly servicing.
While skimming sounds like an easy fix, it actually misses the bigger part of the problem — sludge at the bottom of the tank. As your tank ages, a sludge layer that isn’t dealt with will put you at risk for a backup.
We recommend filters as part of our 3-Step Maintenance plan for a healthy system. Filters are installed in your outlet tee and act as a strainer, keeping out hair, grit and grime from your tank and leach field lines.
Usually, every one to two years. For older or higher volume systems more frequent pumping may be needed, and the frequency can also be affected by use levels and how much water you’re handling.
Pretty much everything! Besides one-ply toilet paper and human waste, anything puts your system at risk. (Even goldfish!) Soaps and cleaners will end up in your septic tank, too, so remember to use green products that will keep your system happy.
Bacteria can actually be a helpful part of your system and actually improve the lifespan of your system. Household cleaners can kill bacteria, though, so we do recommend the use of bacterial additives. One exception — if you pump monthly, talk to us before using bacterial additives as they might not be needed.
We have service contracts available for frequent commercial customers. Please talk to our Commercial Sales Team for specifics!
Our fleet varies, but our biggest trucks hold a walloping 9000 gallons! The standard size for services, though, is a 4800-gallon pump truck.
Sometimes one truck won’t do the trick. If needed, we’ll send as many trucks as it takes.
Do’s & Don’ts
DO try to distribute dish washing and laundry throughout the week rather than all at once during one or two days.
DO avoid showering and bathing at times when dishwashers and laundry are in use.
DO have your septic tank cleaned regularly by a licensed contractor every 2-3 years.
DO keep your septic tank cover accessible for inspections and cleanings. Have risers installed if necessary.
DO call a professional whenever you experience problems with your septic system, or if there are any signs of system failure.
DO keep a detailed record of repairs, pumpings, inspections, permits issued, and other maintenance activities.
DON’T pour cooking oils, fats or grease into the kitchen sink. These items congeal in either the internal home plumbing or the septic tank, which will result in premature maintenance on these items.
DON’T flush inert or non-biodegradable items down sinks or toilets. Items such as disposable diapers, cat litter, cigarette filters, sanitary napkins, paper towels, condoms or similar materials may result in clogging of the plumbing and will result in the need to prematurely pump the septic tank.
DON’T flush toxic substances down sinks or toilets. Introduction of substances such as waste motor oil, oil-based or acrylic paints, varnishes, photographic solutions, pesticides, insecticides, paint thinners, and organic solvents and degreasers into a septic system not only compromises its performance, but also contributes to ground water pollution.
DON’T plant trees or other vegetation with extensive and deep root systems. Tree roots are capable of exerting enough pressure to rupture or dislodge distribution boxes, connecting pipes, manifolds and laterals. Grass is the best vegetative cover for absorption areas. It has a great capacity to consume water and does not have a woody root system, which can physically disrupt the absorption area.
DON’T divert surface water runoff towards the absorption area. The increased volume of water infiltrating into the absorption area can result in hydraulic overloading and ultimately septic system malfunction.
DON’T construct driveways, parking lots, accessory buildings, additions to the main building, decks or patios, which encroach upon any component of the septic system. The presence of any of the above in immediate proximity to a septic system may adversely affect the functioning of the system or interfere with system maintenance.
If Your Septic System Fails:
The homeowner with a septic system must not only be vigilant in how they operate and maintain their septic system, but must also be cognizant of indications of impending septic system failure.
If you recognize indications of septic system failure, you should contact your local health department prior to taking any action to ascertain possible corrective measures and the need for approvals or permits.